Contact us: bsc-ie@bsc.es

Privacy Policy

1. Information We Collect

When subscribing to our mailing lists, accessing restricted areas (such as intranets or collaboration platforms), the BSC AI Factory may collect personal information including your name, organization, address, email address, phone number, and any additional data you submit in order to receive information or engage with BSC AI Factory services.

We also collect technical data about your device and connection, such as session cookies and IP address, which are essential for accessing the site and do not require explicit user consent. These data points are anonymized, and we cannot identify individual visitors.

2. How We Use Your Information

Your personal information may be used to:

  • Provide and manage your access to BSC AI Factory services (e.g., mailing lists, collaborative tools, user accounts).

  • Facilitate communication and coordination with stakeholders.

  • Disseminate relevant information regarding BSC AI Factory activities.

  • Respond to your requests, questions, or feedback.

  • Notify you about service updates, changes, or announcements.

3. Information We Share with Third Parties

We do not sell or share your personally identifiable information with external parties without prior notice. Exceptions include trusted service providers (e.g., website hosting) that help us operate our website or deliver services, under confidentiality obligations.

4. Accessing and Updating Your Information

If you are a registered user (e.g., collaborator, service user), you may request access to, update, or deactivate your account by contacting us at the email provided below. You may also cancel your account directly through your profile settings where applicable.

Under European data protection laws (such as the GDPR), you have the right to: bsc-aif@bsc.es 
(i) access, correct, or delete your data;
(ii) restrict or object to its processing; and
(iii) request data portability.
To exercise these rights, contact us using the information provided below. We will respond in accordance with applicable regulations.

5. Unsubscribing

To unsubscribe from future communications, simply send an email requesting removal to the contact address below: bsc-aif@bsc.es

6. Data Retention & Security

Your data will be retained only as long as necessary to support the purposes and services of the BSC AI Factory.
Personal data will be stored on secure BSC-CNS servers (CIF: S-0800099-D), located at C/ Jordi Girona 31, 08034 Barcelona, Spain.

We apply appropriate technical and organizational security measures to safeguard your personal information.

7. Contact

For any questions, comments, or concerns related to this policy or the processing of your data, please contact:

Email: bsc-aif@bsc.es 
BSC AI Factory 
Barcelona Supercomputing Center (BSC-CNS)
C/ Jordi Girona 31
08034 Barcelona
Spain